PRIMUS Financial Services offers a variety of convenient ways for customers to access and request information.

	The fastest and easiest way to get answers to your PRIMUS Financial Services questions is by visiting our FAQs section. Available twenty-four hours a day, these answers are authored by our Customer Service specialists, and are based on common questions asked. Plus, if your concern is still not addressed or requires immediate assistance, an appropriate phone number will be provided.
	If you still haven't found the answers you need in our FAQs section, send us an email. One of our Customer Service agents will get back to you by the close of the next business day (Monday - Friday). In addition to being convenient, email allows you to electronically document your correspondence.
	You may contact PRIMUS Financial Services at 1-800-945-8000 from 8:00 a.m. to 9:00 p.m. Eastern Time, Monday - Saturday. You may also write to us at:   PRIMUS Financial Services P.O. Box 680020 Franklin, TN 37068-0020

PRODUCT CONCERNS

If you have a concern with your vehicle, aside from issues regarding vehicle financing, please contact your sales representative or service advisor at your dealership. Your vehicle manufacturer may also have a Customer Service Center for you to contact. Please refer to your vehicle's owners manual for additional information.